---
title: Delete an automation
description: Delete an automation to permanently remove an automated alert handling rule from your system.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/delete-alert-automation-sow-itom.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Alert automation in SOW for ITOM, Event Management, ITOM AIOps, IT Operations Management]
---

# Delete an automation

Delete an automation to permanently remove an automated alert handling rule from your system.

## Before you begin

Role required: evt\_mgmt\_admin, evt\_team\_operator, or srm\_responder

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  From the navigation pane, select the AIOps configuration center icon \[Omitted image "icon-itom-aiops-config.png"\] Alt text: ITOM AIOps configuration center icon.

    The ITOM AIOps configuration center page appears. The configuration center is a centralized workspace. Use it to configure and manage AIOps features from a single place.

3.  On the ITOM AIOps configuration center page, under the Optimize section, select the automation type that you want to delete, such as Ignore, Enrich, Group, or Respond.

    The page for that automation type opens, displaying all the existing automations.

4.  To delete an automation, select the check box next to its name and then select **Delete**.

    \[Omitted image "delete-automation.png"\] Alt text: Delete automation option.

5.  In the confirmation window, select **Delete**.

    The alert is permanently deleted.