--- title: Highlight alerts by condition in Express List description: Learn how to apply color-coded highlights to alerts in the Express List based on conditions such as severity, state, and priority, so you can quickly spot critical signals. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/el-highlight-field-values.html release: australia product: Event Management classification: event-management topic_type: task last_updated: "2026-07-27" reading_time_minutes: 1 breadcrumb: [Assign and manage alerts, Express List, Event Management, ITOM AIOps, IT Operations Management] --- # Highlight alerts by condition in Express List Learn how to apply color-coded highlights to alerts in the Express List based on conditions such as severity, state, and priority, so you can quickly spot critical signals. ## Before you begin Role required: admin ## About this task To turn on this feature, enable the system property \[sn\_sow\_exp\_app.express\_list\_conditional\_highlighting\]. This property is disabled by default. ## Procedure 1. Navigate to **All** and search for `sys_highlighted_value_list.do`. The Highlighted Values page opens. 2. In the Highlighted Values filter, set **for text** = `em_alert`. 3. Select **New** to create a record where you add the highlight conditions. 4. In the **Table** field, select **Alert\[em\_alert\]**. 5. In the **Field** field, select the field from the drop-down list. 6. Right-click the form header and select **Save**. 7. In the **Highlighted Value Condition** tab, select **New**. 8. In the Highlighted Value Condition form, fill in only these fields.
Field Description
Conditions Define the criteria that trigger the highlight. Select **Add Filter Condition** to add a condition, or Add OR Clause to add an alternative set of conditions. Use **AND** or **OR** to combine multiple conditions, and the red **X** to remove one.
Color Select the highlight color applied to rows that match the condition \(for example, yellow\).
Application The application scope in which the condition applies \(for example, Global\).
Order The sequence in which the condition is evaluated when multiple conditions exist. Lower numbers are evaluated first.
Show Icon Select this check box to display an icon with the highlight.
Icon Icon to display \(for example, check-circle-fill\).
Variant Controls the visual style and emphasis of the highlighted text, including the icon \(for example, primary, secondary, or tertiary\), determining how prominently it appears.
Value Override Enter a string value to display in place of the field's actual value.
Size Select the size of the highlight or icon \(for example, Small or Medium\). Medium is the default. **Note:** This is available only from the Australia release.
9. Select **Submit**. You return to the Highlighted Values page. 10. In the **UX Highlighted Values Configurations** tab, select **Edit**. 11. In the Collection list, select **SOW Highlighted Value Config** and use the arrow button to move it to the **UX Highlighted Values Configurations** List. 12. Select **Save**. The highlight conditions appear on the alerts in the Express List.