---
title: Promoting alerts in Express List
description: Learn how to promote an alert to an incident or generate a case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/promoting-alerts-in-express-list.html
release: australia
product: Event Management
classification: event-management
topic_type: concept
last_updated: "2026-06-26"
reading_time_minutes: 1
breadcrumb: [Express List, Event Management, ITOM AIOps, IT Operations Management]
---

# Promoting alerts in Express List

Learn how to promote an alert to an incident or generate a case.