--- title: Respond to an alert in Express List description: Run a response action to remediate an alert issue manually from the Express List pane. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/remediate-alert.html release: australia product: Event Management classification: event-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Respond to alerts, Express List, Event Management, ITOM AIOps, IT Operations Management] --- # Respond to an alert in Express List Run a response action to remediate an alert issue manually from the Express List pane. ## Before you begin Role required: evt\_mgmt\_operator, evt\_mgmt\_admin **Note:** The evt\_mgmt\_user role is view-only and doesn’t have permission to perform this action. ## Procedure 1. Navigate to **Workspaces** > **Service Operations Workspace**. 2. From the navigation bar, select the Express list icon \[Omitted image "express-list1.png"\]. 3. Select the alert number to open it. 4. Select the response action for the alert from the **Close** drop-down list. **Note:** If the list is empty, no response actions are available.