--- title: Activate the Platform Analytics Solution for Health Log Analytics description: Activate the content pack ServiceNow Store application for the Platform Analytics Solution. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/health-log-analytics/hla-install.html release: australia product: Health Log Analytics classification: health-log-analytics topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [activate content pack, install application, ServiceNow Store, sn.occ, Analytics and Reporting Solutions, entitlements verification, HI account, Performance Analytics Premium, com.snc.pa.premium, application installation, store application, content pack activation, admin role required, system applications, additional fee, plugin activation] breadcrumb: [Platform Analytics Solutions for Health Log Analytics, Analytics and Reporting in Health Log Analytics, Health Log Analytics, ITOM AIOps, IT Operations Management] --- # Activate the Platform Analytics Solution for Health Log Analytics Activate the content pack ServiceNow Store application for the Platform Analytics Solution. ## Before you begin Activate the full, subscription version of Performance Analytics on the instance where you're activating this Platform Analytics Solution. You can activate Performance Analytics on a non-production instance without purchasing a subscription. For more information, see [Activate your Performance Analytics subscription](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/now-intelligence/c_PremiumPerformanceAnalytics.md). Role required: admin ## Procedure 1. Navigate to **All** > **System Applications** > **All Applications** > **ServiceNow Store**. 2. Browse for Health Log Analytics and verify that you have the necessary valid entitlements. You need a HI account and permission to request applications for the instances under consideration. The HI account and the instance must be part of the same company. For more information, see [Install a ServiceNow Product](https://store.servicenow.com/sn_appstore_store.do#!/store/help?article=KB0030186) on the ServiceNow Store. 3. Search for `Health Log Analytics (sn.occ)`. 4. Install the application. When you install this application, you also activate the Performance Analytics - Premium \(com.snc.pa.premium\) plugin. **Note:** This plugin requires an additional fee. **Parent Topic:**[Platform Analytics Solutions for Health Log Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-content-pack.md)