---
title: Explore ITOM Infra Services Workspace
description: The workspace provides real-time monitoring, proactive alerts, automation of common tasks, and centralized diagnostics to reduce downtime and support tickets.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/itom-infra-srv-wrksp-explore.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITOM Infra Services Workspace, ITOM Visibility, IT Operations Management]
---

# Explore ITOM Infra Services Workspace

The workspace provides real-time monitoring, proactive alerts, automation of common tasks, and centralized diagnostics to reduce downtime and support tickets.

The ITOM Infrastructure Services dashboard to provide an overview of applications, such as your active MID Servers and their issues. The dashboard enables you to drill into issues by category and take corrective actions.

For example, selecting a MID Server card shows a table of MID Servers. Then the **Server Actions** drop-down menu enables you to perform any available action. These actions include Validating or Rekeying the MID Servers. This **Server Actions** menu enables you to perform corrective actions to multiple MID Servers at once from the overview.