---
title: Use ITOM Infra Services Workspace
description: The dashboard integrates different applications to provide real-time monitoring, proactive alerts, automation of common tasks, and centralized diagnostics to reduce downtime and support tickets.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/itom-infra-srv-wrksp-use.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITOM Infra Services Workspace, ITOM Visibility, IT Operations Management]
---

# Use ITOM Infra Services Workspace

The dashboard integrates different applications to provide real-time monitoring, proactive alerts, automation of common tasks, and centralized diagnostics to reduce downtime and support tickets.

-   **[MID Server Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/itom-infra-srv-wrksp-mid.md)**  
See a concise overview of MID Server activity. The workspace provides real-time monitoring and enables corrective actions across multiple MID Servers.
-   **[Use the Agent Client Collector \(ACC\) admin workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/use-acc-admin-workspace.md)**  
Use the Agent Client Collector \(ACC\) admin workspace to monitor the status of your agents.

**Parent Topic:**[ITOM Infra Services Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/itom-infra-srv-wrksp-landing.md)