---
title: ITOM Visibility considerations for CSDM framework
description: Consider these points while implementing the CSDM framework.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/itom-visibility-use-case-trouble.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITOM Visibility and CSDM reference, ITOM Visibility reference, ITOM Visibility, IT Operations Management]
---

# ITOM Visibility considerations for CSDM framework

Consider these points while implementing the CSDM framework.

You can use Service Mapping to define application services.

Here are alternative methods for defining application services:

-   Define manually.
-   Use a Dynamic CI group, based on a query.
-   Use a tag-based approach \(commonly used for Cloud integrations\).

For more information about creating application services, see [Create an application service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-it-services.md).

**Parent Topic:**[ITOM Visibility and CSDM reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/itom-visibility-use-case-product-view.md)