--- title: NetApp Server and Cluster discovery description: Discovery and Service Mapping find NetApp servers and clusters using patterns. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/netapp-discovery.html release: australia product: ITOM Visibility classification: itom-visibility topic_type: concept last_updated: "2026-03-24" reading_time_minutes: 13 keywords: [NetApp, Server, Cluster, Patterns] breadcrumb: [Storage discovery, Data collected by ITOM Visibility, ITOM Visibility reference, ITOM Visibility, IT Operations Management] --- # NetApp Server and Cluster discovery Discovery and Service Mapping find NetApp servers and clusters using patterns. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Request new or enhanced Patterns on the ServiceNow® Store Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3DPatterns&sl=sh) to view all the available updates and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html). NetApp discovery isn’t supported for NetApp servers in the AWS cloud. To learn about the components and versions of NetApp servers and clusters that you can discover, refer to [Detailed information on products discovered by ITOM Visibility](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/r_SupportedApplications.md). ## NetApp Server and Cluster discovery methods
| Method | Supported modes | Upgrades |
|---|---|---|
| Discovery with patterns using ONTAP API.These patterns support native discovery of NetApp servers without requiring the discovery of the SMI-S server. | - NetApp 7-Mode - NetApp Cluster-Mode | Active by default. |
| Discovery with patterns using HTTP REST API. | NetApp Cluster-Mode | Available on Discovery and Service Mapping Patterns store application starting August 2023. |
| Discovery with probes and sensors using SMI-S. | - NetApp 7-Mode - NetApp Cluster-Mode | Legacy |
| Field | Description |
|---|---|
| Name \[name\] | Name of the NetApp storage server or Storage Virtual Machine \(SVM\) |
| Manufacturer \[manufacturer\] | Manufacturer of the storage server. The value is set to NetApp. |
| Model ID \[model\_id\] | Model identifier of the storage server. For SVMs in Cluster-Mode, the value is set to SVM. |
| Firmware version \[firmware\_version\] | ONTAP firmware version running on the storage server. |
| Serial number \[serial\_number\] | Unique serial number of the storage server. |
| Description \[short\_description\] | Full version information of the ONTAP software. |
| IP Address \[ip\_address\] | Management IP address of the storage server. |
| Cluster \[cluster\] | References the Storage Cluster \[cmdb\_ci\_storage\_cluster\] table. |
| Physical Capacity \(GB\) \[physical\_capacity\] | Total amount of physical storage space available within the NetApp system, measured in gigabytes \(GB\). This capacity includes both allocated and unallocated storage resources. |
| Free Physical Capacity \(GB\) \[free\_physical\_capacity\] | Available physical storage space within the NetApp system, measured in GB. |
| Used Physical Capacity \(GB\) \[used\_physical\_capacity\] | Used physical storage space within the NetApp system, measured in GB. |
| Field | Description |
|---|---|
| Description \[short\_description\] | Full version information of the ONTAP software running on the cluster. |
| Name \[name\] | Name of the NetApp storage cluster. |
| Correlation ID \[correlation\_id\] | Unique identifier \(UUID\) of the cluster. |
| IP Address \[ip\_address\] | Cluster management IP address. |
| Manufacturer \[manufacturer\] | Manufacturer of the storage server. The value is set to NetApp. |
| Serial number \[serial\_number\] | Unique serial number of the cluster, constructed from cluster UUID and name.This field is applicable to HTTP pattern only. |
| Cluster Version \[cluster\_version\] | ONTAP version running on the cluster, for example: 9.14.1P4.This field is applicable to HTTP pattern only. |
| Field | Description |
|---|---|
| Name \[name\] | Name of the storage node element. |
| Manufacturer \[manufacturer\] | The hardware manufacturer of the node element, which is: NetApp.This field is applicable to HTTP pattern only. |
| Model ID \[model\_id\] | Model identifier of the node hardware. |
| Serial number \[serial\_number\] | Serial number of the physical node. |
| Description \[short\_description\] | Full version information of the ONTAP software running on the node. |
| RAM \(MB\) \[ram\] | Memory size of the node in megabytes \(MB\). |
| CPU core count \[cpu\_core\_count\] | The total number of CPU cores in the node element. |
| CPU type \[cpu\_type\] | The processor type used in the node element. |
| CPU manufacturer \[cpu\_manufacturer\] | References the Company \[core\_company\] table. |
| Chassis \[chassis\] | References the Chassis \[cmdb\_ci\_chassis\] table.This field is applicable to Cluster-Mode patterns only. |
| Field | Description |
|---|---|
| Name \[name\] | Name of the network adapter port. |
| MAC Address \[mac\_address\] | MAC address of the network adapter. |
| IP Address \[ip\_address\] | IP address. |
| Netmask \[netmask\] | Network subnet mask for the IP address. |
| Configuration Item \[cmdb\_ci\] | References the Storage Server \[cmdb\_ci\_storage\_server\] or Storage Node Element \[cmdb\_ci\_storage\_node\_element\] table.Physical resources are owned by Storage Node Elements, while logical resources are owned by Storage Servers. |
| Field | Description |
|---|---|
| Name \[name\] | IP address. |
| IP Address \[ip\_address\] | IP address. |
| Netmask \[netmask\] | Network subnet mask for the IP address. |
| MAC Address \[mac\_address\] | MAC address of the network adapter. |
| Nic \[nic\] | References the Network Adapter \[cmdb\_ci\_network\_adapter\] table. |
| IP version \[ip\_version\] | Indicates whether the IP address is IPv4 or IPv6. This field is applicable for storage 7-Mode pattern only. |
| Field | Description |
|---|---|
| Name \[name\] | Name of the disk in ONTAP format. |
| Device ID \[device\_id\] | Device identifier of the disk. |
| Manufacturer \[manufacturer\] | Manufacturer name of the disk. |
| Model ID \[model\_id\] | The model identifier for the disk. |
| Serial number \[serial\_number\] | Serial number of the disk. |
| Size bytes \[size\_bytes\] | The total capacity of the disk in bytes. |
| Device interface \[device\_interface\] | The interface type used to connect the disk. |
| Interface \[interface\] | Interface type of the disk. |
| Drive type \[drive\_type\] | Drive type. The value is set to disk. |
| Storage type \[storage\_type\] | The type of storage used by the disk. The value is set to disk. |
| Disk space \(GB\) \[disk\_space\] | The total capacity of the disk in GB. |
| Size \[size\] | Display value of the total disk capacity in GB or terabytes \(TB\). |
| Computer \[computer\] | - Storage 7-Mode pattern: References the Storage Server \[cmdb\_ci\_storage\_server\] table - Cluster-Mode patterns: References the Storage Node Element \[cmdb\_ci\_storage\_node\_element\] table. |
| Diskshelf chassis \[diskshelf\_chassis\] | References the Disk Shelf Chassis \[cmdb\_ci\_diskshelf\_chassis\] table.This field is applicable to Cluster-Mode patterns only. |
| Field | Description |
|---|---|
| Name \[name\] | The unique name of the storage pool. |
| Description \[short\_description\] | A brief summary describing the storage pool. |
| Pool ID \[pool\_id\] | The unique identifier assigned to the storage pool. |
| Size bytes \[size\_bytes\] | The total capacity of the storage pool, in bytes. |
| Free space bytes \[free\_space\_bytes\] | The amount of available space in the pool, in bytes. |
| Size \[size\] | Display value of the total storage pool capacity in GB or TB. |
| Free space \[free\_space\] | Display value of the available storage pool capacity in GB or TB. |
| Hosted by \[hosted\_by\] | References the Storage Server \[cmdb\_ci\_storage\_server\] or Storage Node Element \[cmdb\_ci\_storage\_node\_element\] table.Physical resources are owned by Storage Node Elements, while logical resources are owned by Storage Servers. |
| Field | Description |
|---|---|
| Name \[name\] | Name of the storage volume. |
| Object ID \[object\_id\] | Unique object identifier \(UUID\) for the storage volume.This field is applicable to Cluster-Mode patterns only. |
| Volume ID \[volume\_id\] | The UUID of the storage volume. |
| LUN \[lun\] | The logical unit number \(LUN\) associated with the volume. |
| Size bytes \[size\_bytes\] | Total capacity of the volume in bytes. |
| Free space bytes \[free\_space\_bytes\] | Available free space in the volume in bytes. |
| Size \[size\] | Display value of the total storage volume capacity in GB or TB. |
| Consumable Size \[free\_space\] | Display value of the available storage volume capacity in GB or TB. |
| Provided by \[provided\_by\] | References the Storage Pool \[cmdb\_ci\_storage\_pool\] table. |
| Computer \[computer\] | References the Storage Server \[cmdb\_ci\_storage\_server\] table. |