---
title: General software package discovery
description: General software packages are collections of programs that work together, often with similar user interfaces. Examples include Microsoft Office 365 \(Word, Excel, PowerPoint\), and Apple's iWork \(Pages, Numbers, Keynote\). Discovery identifies and classifies information about general software packages. Data it collects include, Name, Version, Install Count, License Count, Installation Date, Software, and more.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/r\_DataCollDiscoGenSWPkg.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Software discovery, Data collected by ITOM Visibility, ITOM Visibility reference, ITOM Visibility, IT Operations Management]
---

# General software package discovery

General software packages are collections of programs that work together, often with similar user interfaces. Examples include Microsoft Office 365 \(Word, Excel, PowerPoint\), and Apple's iWork \(Pages, Numbers, Keynote\). Discovery identifies and classifies information about general software packages. Data it collects include, Name, Version, Install Count, License Count, Installation Date, Software, and more.

|Label|Table name|Field name|Source|
|-----|----------|----------|------|
|Name|cmdb\_ci\_spkg|name|Various|
|Version|cmdb\_ci\_spkg|version|Various|
|Install count|cmdb\_ci\_spkg|install\_count|Various|
|License count|cmdb\_ci\_spkg|license\_count|Various|
|Microsoft SMS ID|cmdb\_ci\_spkg|msft\_sms\_id|Various|
|Installed on|cmdb\_software\_instance|installed\_on|Various|
|Software|cmdb\_software\_instance|software|Various|

**Parent Topic:**[Software discovery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/c_Software.md)