--- title: Activating Metric Intelligence description: Metric Intelligence enables you to capture, explore and analyze operational metrics data, identifying and indicating anomalies. This analysis can prevent potential service outages. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/activating-metric-intelligence.html release: australia product: Metric Intelligence classification: metric-intelligence topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configuring Metric Intelligence, Metric Intelligence, IT Operations Management] --- # Activating Metric Intelligence Metric Intelligence enables you to capture, explore and analyze operational metrics data, identifying and indicating anomalies. This analysis can prevent potential service outages. View and work with Metric Intelligence data in the Insight Explorer, Agent Workspace, and Service Operations Workspace interfaces. For details on the plugins activated with Metric Intelligence, see [Plugins or applications installed with ITOM AIOps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/plugin-app-itom-health.md).