--- title: Configuring SLO Management description: Configure SLO Management to help teams monitor and improve service reliability. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-level-objective-management/configuring-slo-management.html release: australia product: Service Level Objective Management classification: service-level-objective-management topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Service Level Objective Management, ITOM AIOps, IT Operations Management] --- # Configuring SLO Management Configure SLO Management to help teams monitor and improve service reliability. 1. [Manage SLO creator agent settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-level-objective-management/now-assist-itom-manage-generated-slos.md) Activate or deactivate the service level objective \(SLO\) creator agent and configure the notification settings. **Parent Topic:**[Service Level Objective Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-level-objective-management/slo-landing-page.md)