---
title: View generated SLOs
description: View service level objectives \(SLOs\) generated by the SLO creator agent and review information about how they were created.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-level-objective-management/now-assist-itom-view-slos.html
release: australia
product: Service Level Objective Management
classification: service-level-objective-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI]
breadcrumb: [Using SLO Management, Service Level Objective Management, ITOM AIOps, IT Operations Management]
---

# View generated SLOs

View service level objectives \(SLOs\) generated by the SLO creator agent and review information about how they were created.

## Before you begin

You must have ServiceNow Otto for ITOM and Service Reliability Management \(SRM\) installed on your instance. For more information, see [Install plugins for ServiceNow Otto](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/install-now-assist-feature-plugins.md) and [Install Service Reliability Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-install-sr-store-app.md).

For an overview of how and when the SLO creator agent generates SLOs, see [Generating service level objectives](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-level-objective-management/now-assist-itom-slo-generation.md).

Role required: srm\_manager, srm\_responder, or srm\_admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace** > **Services**.

2.  Select a service and then select the **Reliability Metrics** tab.

3.  Select an SLO generated by the SLO creator agent.

    SLOs generated by the agent display `AI` in the Created by column.

4.  Select the **Details** tab.

5.  In the Activity panel, review the work notes.

    Generated SLOs have work notes that summarize the data and configuration used to create them.


## What to do next

To learn more about SLOs, including SLO types and compliance periods, see [Reliability metrics in SLO Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-level-objective-management/sr-work-SLI-SLO.md). To edit or deactivate an SLO in SRM, see [Edit a reliability metric](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-level-objective-management/sr-edit-sli-slo.md).

**Parent Topic:**[Using SLO Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-level-objective-management/using-service-level-objective-management.md)