---
title: Keyboard shortcuts for operating Service Mapping in accessibility mode
description: You can access all service instance maps and service forms using a keyboard in the accessibility mode.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-mapping/shortcuts-service-mapping-accessibility.html
release: australia
product: Service Mapping
classification: service-mapping
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service Mapping reference, Service Mapping, ITOM Visibility, IT Operations Management]
---

# Keyboard shortcuts for operating Service Mapping in accessibility mode

You can access all service instance maps and service forms using a keyboard in the accessibility mode.

When the whole map is selected, the information message at the top of the window offers guidelines on how to navigate inside the map.

|Action|Keyboard shortcut|
|------|-----------------|
|Access right-click menus.|Space|
|Expand clusters.|Enter|
|Move into the map pane from the **Properties** pane.|Escape|
|In the More Options menu, toggle options on and off.|Space|
|Select CIs and connections inside the map.|Arrow|
|In the timeline, you can edit the time inside the current time selection.|Number \(1-9\)|
|Move through UI elements in the service instance map window.|Tab|

**Parent Topic:**[Service Mapping reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-mapping/service-mapping-reference.md)