--- title: ITOM Mobile Agent description: Stay connected and keep services reliable with ITOM Mobile Agent, which lets you access Service Reliability Management \(SRM\) features on iOS and Android devices. Use it to track alerts, manage incidents, work on change and catalog tasks, and manage on-call shifts on the go. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/itom-mobile-landing.html release: australia product: Service Reliability Management classification: service-reliability-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Service Reliability Management, ITOM AIOps, IT Operations Management] --- # ITOM Mobile Agent Stay connected and keep services reliable with ITOM Mobile Agent, which lets you access Service Reliability Management \(SRM\) features on iOS and Android devices. Use it to track alerts, manage incidents, work on change and catalog tasks, and manage on-call shifts on the go. \[Omitted image "itom-mobile-overview.png"\] Alt text: Three mobile screens show an incoming push notification, the alert in the My work tab, and alert details in ITOM Mobile Agent. ## Get started