--- title: Working with On-Call Scheduling on mobile description: Manage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/itom-mobile-on-call-scheduling.html release: australia product: Service Reliability Management classification: service-reliability-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Use, ITOM Mobile Agent, Service Reliability Management, ITOM AIOps, IT Operations Management] --- # Working with On-Call Scheduling on mobile Manage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts. ITOM Mobile Agent auto-integrates with ITSM Mobile Agent, letting you manage alerts, incidents, and on-call schedules from the same mobile app. Refer to the following ITSM Mobile Agent documentation to learn about managing on-call schedules on your mobile device. ## On-Call Scheduling for managers - [Manage gaps and conflicts with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/manage-gaps-and-conflict.md) - [Manage time-off requests with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/time-off-request.md) - [Manage upcoming shifts with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/manage-upcoming-shifts.md) ## On-Call Scheduling for responders - [Request time off with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/request-time-off.md) - [View on-call group members](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/view-who-is-on-call.md) - [View upcoming shifts with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/view-upcoming-shifts.md) **Parent Topic:**[Use ITOM Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/use-itom-mobile.md) **Previous topic:**[Managing incidents and major incidents on mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/itom-mobile-incidents.md) **Next topic:**[Working with tasks on mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/itom-mobile-tasks.md)