--- title: CMDB service classes description: Service Reliability Management \(SRM\) typically supports several Configuration Management Database \(CMDB\) service classes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/sr-cmdb-service-classes.html release: australia product: Service Reliability Management classification: service-reliability-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Service Reliability Management reference, Service Reliability Management, ITOM AIOps, IT Operations Management] --- # CMDB service classes Service Reliability Management \(SRM\) typically supports several Configuration Management Database \(CMDB\) service classes. Types of CMDB service classes that SRM supports: - Service instances \(cmdb\_ci\_service\_auto\) - Technology management services \(cmdb\_ci\_service\_technical\) - Query-based services \(cmdb\_ci\_query\_based\_service\) - Mapped application services \(cmdb\_ci\_service\_discovered\) - Calculated application services \(cmdb\_ci\_calculated\) - Tag-based application services \(cmdb\_ci\_service\_by\_tags\) **Parent Topic:**[Service Reliability Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/service-reliability-management-reference.md)