---
title: Edit service details form
description: Edit an existing service owned by your team.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/sr-edit-service-form.html
release: australia
product: Service Reliability Management
classification: service-reliability-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Service Reliability Management reference, Service Reliability Management, ITOM AIOps, IT Operations Management]
---

# Edit service details form

Edit an existing service owned by your team.

## Service Details form

For more information, see [Edit service details in SRM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-edit-service.md).

<table id="id_yty_w2n_zyb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the service.

</td></tr><tr><td>

Support group

</td><td>

SRM team managing the service.

</td></tr><tr><td>

Business criticality

</td><td>

How important this service is the business.

</td></tr><tr><td>

Owned by

</td><td>

Service owner. May not be part of an SRM team.

</td></tr><tr><td>

Operational Status

</td><td>

Status for the service's ability to perform operational functions.

</td></tr><tr><td>

Stakeholders

</td><td>

Product owners or service consumers who determine the target availability of a service.

</td></tr><tr><td>

Environment

</td><td>

Choices are:

-   None
-   Development
-   Production
-   Test

</td></tr><tr><td>

Managed by group

</td><td>

Team manager responsible for the service. Add by search or edit using the text editor.

</td></tr><tr><td>

Change group

</td><td>

Team responsible for changes. Add by search or edit using the text editor.

</td></tr><tr><td>

Status

</td><td>

Status of the service.

</td></tr><tr><td>

Life Cycle Stage

</td><td>

Choices are:

-   Deploy
-   Design
-   End of Life
-   Ideation
-   Operational

</td></tr><tr><td>

Phase

</td><td>

Phase of the service. Choices are:-   None
-   Pipeline
-   Catalog
-   Retired

</td></tr><tr><td>

Location

</td><td>

Address where the service resides. Add by search or edit using the text editor.

</td></tr><tr><td>

Used for

</td><td>

Purpose for the service. Choices are:

-   Production \(default\)
-   Staging
-   QA
-   Test
-   Development
-   Demonstration
-   Training
-   Disaster recovery

</td></tr><tr><td>

Short description

</td><td>

Additional information about the service.

</td></tr><tr><td>

Support by

</td><td>

SRM team managing the service. Add by search or edit using the text editor.

</td></tr></tbody>
</table>**Parent Topic:**[Service Reliability Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/service-reliability-management-reference.md)