---
title: Synthetic monitoring
description: The ServiceNowsynthetic monitoring application empowers organizations to proactively manage and enhance the performance and availability of critical services. By simulating user transactions on API endpoints, this solution identifies performance bottlenecks, helps ensure up-time, and optimizes user experiences.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/synthetic-monitoring-landing-page.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITOM AIOps, IT Operations Management]
---

# Synthetic monitoring

The ServiceNow®synthetic monitoring application empowers organizations to proactively manage and enhance the performance and availability of critical services. By simulating user transactions on API endpoints, this solution identifies performance bottlenecks, helps ensure up-time, and optimizes user experiences.

## Get started

<table id="table_omn_wg4_pdc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about synthetic monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/exploring-synthetic-monitoring.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Add users and create and manage a synthetic monitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/configuring-synthetic-monitoring.md)

</td></tr><tr><td>

[Identify\[Omitted image "bus-extend-visability.svg"\] Alt text:Use synthetic monitoring to identify performance issues](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/identifying-system-issues.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Find reference information about synthetic monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/synthetic-monitoring-reference.md)

</td></tr></tbody>
</table>