--- title: View test details description: View the results of an individual synthetic test run by a monitor. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/view-test-details.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Identifying system issues with synthetic monitoring, Synthetic monitoring, ITOM AIOps, IT Operations Management] --- # View test details View the results of an individual synthetic test run by a monitor. ## Before you begin Role required: sn\_sow\_synthetics.synthetics\_viewer, sn\_sow\_synthetics.synthetics\_editor, sn\_sow\_synthetics.synthetics\_admin ## Procedure 1. Navigate to **All** > **Service Operations Workspace** and select the synthetic monitoring icon \(\[Omitted image "sys-mon-icon.png"\] Alt text: Synthetic monitoring\). 2. Select a monitor from the list of all monitors. 3. Select a test from the list of tests. The modal displays information about the test including a response body. In this example, it shows that the request was sent to a bad gateway. **Note:** If your monitor uses OAuth and a test fails with a 4xx error, it may be because your refresh token expired. Re-authenticate by visiting the OAuth credential page and clicking the credential link. \[Omitted image "sys-mon-failed\_monitor.png"\] Alt text: A modal displays information about the test including a response body that states that the request was to a bad gateway.