--- title: Benchmarks reference description: Refer to the different roles, dashboard, KPI categories and trends offered by ServiceNow Benchmarks. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/benchmarks/reference-benchmarks.html release: australia product: Benchmarks classification: benchmarks topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Benchmarks, IT Service Management] --- # Benchmarks reference Refer to the different roles, dashboard, KPI categories and trends offered by ServiceNow Benchmarks.