---
title: Using Benchmarks
description: Use the ServiceNow Benchmarks application to collect historical data to analyze the benefits of year-over-year growth. View the Benchmarks KPI data and drill down to analyse the performance analytics.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/benchmarks/using-benchmarks.html
release: australia
product: Benchmarks
classification: benchmarks
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Benchmarks, IT Service Management]
---

# Using Benchmarks

Use the ServiceNow Benchmarks application to collect historical data to analyze the benefits of year-over-year growth. View the Benchmarks KPI data and drill down to analyse the performance analytics.