---
title: Analyze change request risk and impact
description: Assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/change-risk-conflict-analysis.html
release: australia
product: Change Management
classification: change-management
topic_type: concept
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Reference, Change Management, IT Service Management]
---

# Analyze change request risk and impact

Assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.

After you create a change request, assess and review its risk, impact, and conflicts in the following ways:

-   Understand how risk and impact are calculated and assessed, see [Risk assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_RskAsmtCalc.md).
-   Configure the conditions that set the **Risk** and **Impact** field values. See [Risk assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_RskAsmtCalc.md).
-   Review scheduling conflicts detected for the change request. See [Conflict detection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_ConflictDetection.md).

-   **[Risk conditions and calculation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/change-risk-assess-detect-conflict.md)**  
Change Management features provide ways to calculate and assess the risk of change requests, and to identify and resolve conflicts.
-   **[Risk assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/c_RskAsmtCalc.md)**  
There are two methods to calculate the risk of a change. The Change Management- Risk Calculator plugin is activated in the base system by default. Change Management - Risk Assessment is optional.
-   **[Migrate from legacy change risk assessments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/legacy-change-risk-assessment-migration.md)**  
Users can migrate legacy change risk assessments to versions compatible with the new Change Risk Assessment table schema and logic.

**Parent Topic:**[Reference section for Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/reference-change-management.md)