---
title: Installed with Business Stakeholder
description: The Business Stakeholder plugin \(com.snc.business\_stakeholder\) installs the Business Stakeholder role when activated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/installed-with-business-stakeholder-change.html
release: australia
product: Change Management
classification: change-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Activate Business Stakeholder, Change Management plugins, Configure, Change Management, IT Service Management]
---

# Installed with Business Stakeholder

The Business Stakeholder plugin \(com.snc.business\_stakeholder\) installs the Business Stakeholder role when activated.

**Note:** The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).

## Roles installed

The business stakeholder role is a single reusable role that applies across all ITSM applications including Change Management and Request Management. The role and its contained role are identical across all applications from which they are viewed.

<table id="table_u1t_gb1_wdb"><thead><tr><th>

Role title \[name\]

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

Business Stakeholder\[business\_stakeholder\]

</td><td>

Users with this role can view and approve records within all products of ITSM.**Note:** The business stakeholder role contains the following ITSM roles:

-   sn\_incident\_read
-   sn\_problem\_read
-   sn\_change\_read
-   sn\_request\_read
-   approver\_user roles

The roles listed in the **Contains roles** column remain the same across all applications.

</td><td>

-   pa\_viewer.business\_stakeholder
-   approver\_user.business\_stakeholder
-   cmdb\_read.business\_stakeholder

 -   sn\_request\_comments\_write

-   sn\_incident\_comments\_write


</td></tr></tbody>
</table>**Parent Topic:**[Activate Business Stakeholder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/request-management/activate-business-stakeholders.md)