---
title: Create a new choice
description: Create a new choice for the change request state.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/change-management/t\_CreateNewChoice.html
release: australia
product: Change Management
classification: change-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Tutorial: add a new change management state, Reference, Change Management, IT Service Management]
---

# Create a new choice

Create a new choice for the change request state.

## Before you begin

Role required: admin

## Procedure

1.  Open the **Change Request** form.

2.  Right-click the **State** field label and select **Configure Choices**.

    The Configuring State Choices slushbucket opens.

3.  Enter the following information and click **Add**.

    |Field|Description|
    |-----|-----------|
    |New item text|Enter Complete.|
    |Numeric value|Enter -6.|
    |Apply to table|Set to Change Request|

    The new state appears in the **Selected** slushbucket on the form.

4.  Use the up and down arrows to move the new state between **Implement** and **Review** states.

    \[Omitted image "NewStateTutNewChoice2.png"\] Alt text: Complete field placement

5.  Click **Save**.

    The new choice is created and the **Change Request** form reopens.


**Parent Topic:**[Tutorial: add a new change management state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_AddNewStateTutorial.md)

**Previous topic:**[Tutorial: add a new change management state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_AddNewStateTutorial.md)

**Next topic:**[Create a custom field](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/t_CreateCustomField.md)