--- title: Assign skills after completing an assessment description: Automatically assign skills to trainees for specific skill levels based on the course items they have completed. For example, if a trainee completes the course items for learning Japanese at an expert level, then the skill level 'expert' can be assigned to the trainee. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/coaching/cf-assign-skills-assessment.html release: australia product: Coaching classification: coaching topic_type: task last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Assess a trainee, Coaching your trainee, Training agents using Coaching with Learning, Coaching, IT Service Management] --- # Assign skills after completing an assessment Automatically assign skills to trainees for specific skill levels based on the course items they have completed. For example, if a trainee completes the course items for learning Japanese at an expert level, then the skill level 'expert' can be assigned to the trainee. ## Before you begin Role required: sn\_coaching.coach and sn\_coaching.admin ## About this task You can associate skills with coaching opportunities, coaching assessments, or course items. When a trainee completes a coaching assessment, you can automatically assign the skill the trainee has acquired during that coaching opportunity. The coaching assessments generated from coaching opportunities award the skills to the trainee after the assessment is complete. If the assessment is configured to include assigned course items, the skills associated with course items are also added to the assessments. ## Procedure 1. Associate skills with coaching assessment or opportunities.
| To | Do this |
|---|---|
| **Associate skills with coaching opportunities** | 1. Navigate to **Coaching** > **Coaching Opportunities**. 2. Select the record for which you want to associate a skill and skill level. 3. In the **Skills Awarded on Assessment Completion** related list, select **New**. 4. In the **Skill** field, select the lookup icon and select the skill to associate with this opportunity. 5. In the **Skill level** field, select the lookup icon and select the skill level for this opportunity. |
| **Associate skills with coaching assessments** | 1. Navigate to **Coaching** > **Coaching Assessments** 2. Select the record for which you want to associate a skill and skill level. 3. In the **Skills Awarded by Assessment** related list, select **New**. 4. In the **Skill** field, select the lookup icon and select the skill to associate with this assessment. 5. In the **Skill level** field, select the lookup icon and select the skill level for this assessment. When the assessment is complete, the skill is automatically added for the trainee. |
| **Associate skills with course items** | 1. Navigate to **Coaching** > **Course Items** 2. Select the record for which you want to associate a skill and skill level. 3. In the **Skills Awarded on Assessment Completion** related list, select **New**. 4. In the **Skill** field, select the lookup icon and select the skill to associate with this training. 5. In the **Skill level** field, select the lookup icon and select the skill level for this course item. |