--- title: Create improvement initiatives from integrated applications description: Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/continual-improvement-management/create-improvmt-from-apps.html release: australia product: Continual Improvement Management classification: continual-improvement-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Create an improvement request, Continual Improvement Management, IT Service Management] --- # Create improvement initiatives from integrated applications Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework. ## Before you begin Role required: sn\_cim.improvement\_requester ## Procedure 1. Navigate to the application's records list. For example, navigate to **All** > **Benchmarks** > **Recommendation Setup** > **All** to open the Benchmarks records list. 2. Find and open the record from which you want to create an improvement. **Note:** Records of applications integrated with CIM display the **Create Improvement Initiative** link in the Related Links section. 3. Select **Create Improvement Initiative** in the Related Links section. 4. Enter the field values in the Improvement Initiative form. For more information, see [Improvement field descriptions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/continual-improvement-management/cim-field-descriptions.md). 5. Select **Submit**. ## Result The improvement initiative is created and UI changes display on the source application record and on the initiative record. For more information, see [Updates after improvement initiative creation from integrated applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/continual-improvement-management/ui-updates-initiative-from-app.md). **Parent Topic:**[Create an improvement request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/continual-improvement-management/create-cim-request.md)