---
title: Activate or deactivate alert rules
description: Activate or deactivate alert rules to streamline monitoring and adapt to changing needs, enhancing operational efficiency.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/activate-metric-rules.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 1
keywords: [activate alert rules, deactivate alert rules, alert rule status, enable monitoring rules, dex alerts]
breadcrumb: [Alert rules, Configure, Digital End-User Experience, IT Service Management]
---

# Activate or deactivate alert rules

Activate or deactivate alert rules to streamline monitoring and adapt to changing needs, enhancing operational efficiency.

## Before you begin

Role required: sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).

3.  Select **Configure** on the Alert rules card.

    The list of alert rules appears.

4.  On the Update alert rule page, select **Name the rule**.

5.  Under Rule status, use the **Active** slider \(\[Omitted image "icon-toggle-button-enabled.png"\] Alt text: Use the toggle switch to activate the alert rule.\) to enable the rule.

    If you want to deactivate an active alert rule, simply slide the toggle switch to the off position.

6.  Select **Update**.


**Parent Topic:**[Managing DEX alert rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/dex-metrics-metric-rules-management.md)