--- title: Agent policies list description: The agent policies list shows information about each agent policy including its name, status, cron expressions, and updated time. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/agent-policies-list.html release: australia product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Administration cards, DEX Application and Device Health reference, Reference, Digital End-User Experience, IT Service Management] --- # Agent policies list The agent policies list shows information about each agent policy including its name, status, cron expressions, and updated time.
| Field | Description |
|---|---|
| Name | Name of the policy. |
| Hierarchy | Policy hierarchical state.When the policy is part of a hierarchy, the values are Parent or Child. Otherwise, the value is None. |
| Active | Option to indicate that the policy is in use.The values are True or False. |
| Publish status | Publish status of the policy.The values are Draft, Ready to publish, Queued, and Published. |
| Interval\(sec\) | The frequency in seconds according to which the policy checks are executed.This field applies only to checks with an empty cron expression value. |
| Cron expressions | Expressions according to which the policy checks are executed.This field applies only to checks with an empty interval value. |
| Updated | Last time the policy was updated. |