---
title: Components installed with Desktop Assistant
description: Several types of components are installed with activation of the Desktop Assistant \[sn\_dex\_desktop\] plugin, including user roles and tables.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/components-installed-with-desktop-assistant.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [desktop assistant components, desktop assistant roles, desktop assistant administrator role, desktop assistant user role, desktop assistant tables, desktop assistant card table, desktop assistant section table, desktop assistant tab table, desktop assistant installation table]
breadcrumb: [DEX Desktop Assistant reference, Reference, Digital End-User Experience, IT Service Management]
---

# Components installed with Desktop Assistant

Several types of components are installed with activation of the Desktop Assistant \[sn\_dex\_desktop\] plugin, including user roles and tables.

## Roles installed

<table id="table_jlk_jw3_dxb"><thead><tr><th>

Role title \[name\]

</th><th>

Contains roles

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Desktop Assistant administrator\[sn\_dex\_desktop.admin\]

</td><td>

sn\_dex\_desktop.user

</td><td>

Responsible for managing configurations and resolving any issues that may arise within the application.

</td></tr><tr><td>

Desktop Assistant user\[sn\_dex\_desktop.user\]

</td><td>

-   sn\_incident\_read
-   sn\_change\_read

</td><td>

Responsible for using Desktop Assistant. They do not have the ability to configure any items within the application.

</td></tr></tbody>
</table>## Tables installed

<table id="table_nlk_jw3_dxb"><thead><tr><th>

Table

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Desktop Assistant\[sn\_dex\_desktop\_app\]

</td><td>

Registry of the application. Administrators can go to this table to update the title of Desktop Assistant.

</td></tr><tr><td>

Desktop Assistant Card\[sn\_dex\_desktop\_app\_card\]

</td><td>

Records the card that is shown on Desktop Assistant. This is a base table for all card types.

</td></tr><tr><td>

Desktop Assistant Section\[sn\_dex\_desktop\_app\_section\]

</td><td>

Defines a section of the UI that acts as a container for the cards.

</td></tr><tr><td>

Desktop Assistant Tab\[sn\_dex\_desktop\_app\_tab\]

</td><td>

Defines different tabs that are present on the UI app, where each tab contains multiple sections.

</td></tr><tr><td>

Desktop Assistant App to Tab Mapping\[sn\_dex\_desktop\_app\_to\_tab\_mapping\]

</td><td>

Records a mapping between application and tabs.

</td></tr><tr><td>

Desktop Assistant Installation\[sn\_dex\_desktop\_exp\]

</td><td>

Records information about installation and usage of the Desktop Assistant application.

</td></tr><tr><td>

Hyperlink Card\[sn\_dex\_desktop\_hyperlink\_card\]

</td><td>

Card type to define hyperlinks.

</td></tr><tr><td>

Records View Card\[sn\_dex\_desktop\_records\_view\_card\]

</td><td>

Card type to define what records to view.

</td></tr><tr><td>

Record Creator Card\[sn\_dex\_desktop\_record\_creator\_card\]

</td><td>

Card type to define record creator with intended fields.

</td></tr><tr><td>

Section to Card Mapping\[sn\_dex\_desktop\_section\_to\_card\_mapping\]

</td><td>

Specifies all the cards in the given section.

</td></tr><tr><td>

Tab to Section Mapping\[sn\_dex\_desktop\_tab\_to\_section\_mapping\]

</td><td>

Specifies all the sections with in a page in a tab content.

</td></tr></tbody>
</table>**Parent Topic:**[DEX Desktop Assistant reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/dex-desktop-experience-reference.md)