---
title: Create a hyperlink card in Desktop Assistant
description: Create a hyperlink card in Desktop Assistant to provide direct access to a targeted site, page, or records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/create-hyperlink-card.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Set up Desktop Assistant, Configure, Digital End-User Experience, IT Service Management]
---

# Create a hyperlink card in Desktop Assistant

Create a hyperlink card in Desktop Assistant to provide direct access to a targeted site, page, or records.

## Before you begin

Confirm that the DEX Desktop Assistant \[sn\_dex\_desktop\] application has been installed. For more information, see [Install Application and Device Health](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/install-app-device-health.md) and [Download and install Desktop Assistant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/download-desktop-experience.md).

Role required: sn\_dex\_desktop.admin

## Procedure

1.  Navigate to **All** > **Desktop Assistant** > **Configuration** > **Create Hyperlink Card**.

2.  On the form, fill in the fields.

<table id="table_rcy_blc_lwb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Unique name for the card title.

</td></tr><tr><td>

Header

</td><td>

Unique name for individual pages in the card.This name appears as the header or title of the related details page.

</td></tr><tr><td>

URL

</td><td>

URL of the site or page that opens when you select the card. **Note:** The available options are:

-   Relative URL: Setting the URL to /esc automatically opens the Employee Center for the same ServiceNow instance that Desktop Assistant is connected to.
-   Public URL: The full URL. For example, [https://www.servicenow.com/](https://www.servicenow.com/).


</td></tr><tr><td>

Description

</td><td>

Short description of the card.

</td></tr></tbody>
</table>3.  Add a URL to the card.

    1.  Select the Edit URL icon \[Omitted image "icon-unlock-visible-fields.png"\] Alt text:.

    2.  In the URL field, enter the URL.

    3.  Select the Lock URL icon \[Omitted image "icon-lock-visible-fields.png"\] Alt text:.

4.  Add an image to the card.

    1.  In the **Icon** field, select **Click to add**.

    2.  Select **Choose File** and select an image from your system.

    3.  Select **OK**.

    **Note:**

    Uploaded images for icons are automatically resized to 48 px for consistency across all cards.

5.  Select **Submit**.


## What to do next

Map the card to the section under which it should appear. For more information, see [Map a card to a section](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/map-card-section.md).