---
title: Creating an event rule
description: You can create an event rule to establish criteria and thresholds for performance, enabling timely alerts and proactive system management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/creating-an-event-rule.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: concept
last_updated: "2026-04-27"
reading_time_minutes: 1
keywords: [event rule, create event rule, performance thresholds, alert criteria, event filters]
breadcrumb: [Alert rules, Configure, Digital End-User Experience, IT Service Management]
---

# Creating an event rule

You can create an event rule to establish criteria and thresholds for performance, enabling timely alerts and proactive system management.

To create an event rule, perform the following steps.

1.  [Select event rule filters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/event-rule-select-filters.md).
2.  [Define alert criteria](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/define-alert-criteria-event.md).
3.  [Define alert rule name and status](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/define-alert-name-state.md).