--- title: Deactivate DEX alert grouping description: Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/deactivate-alert-group.html release: australia product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: task last_updated: "2026-10-09" reading_time_minutes: 1 keywords: [deactivate alert grouping, alert correlation rule, individual alert visibility, alert grouping] breadcrumb: [DEX Alerts, Configure, Digital End-User Experience, IT Service Management] --- # Deactivate DEX alert grouping Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response. ## Before you begin Role required: sn\_dex.admin ## Procedure 1. Perform one of the following options.
| Options | Actions |
|---|---|
| **System Properties table \[sys\_properties\]** | Open the property **sn\_dex.alert.correlation\_rule.device.period** and in the **Value** field, enter 0. |
| **Alert Correlation Rules** | Under **All** > **Event Management** > **Rules** > **Alert Correlation Rules**, in DEX Metric Correlation Rule, clear the **Active** check box. |