---
title: Advanced configuration
description: Advanced configuration options provide additional customization capabilities beyond standard settings. These options allow you to fine-tune system behavior and optimize performance for specific organizational requirements.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/dex-advanced-configuration.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [dex advanced configuration, advanced configuration options, customize dex settings, fine-tune dex performance, optimize dex performance, dex performance tuning, organizational configuration requirements]
breadcrumb: [Configure, Digital End-User Experience, IT Service Management]
---

# Advanced configuration

Advanced configuration options provide additional customization capabilities beyond standard settings. These options allow you to fine-tune system behavior and optimize performance for specific organizational requirements.

-   **[Convert an application source to DEX](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/convert-app-source-to-dex.md)**  
Convert a Visibility Content application to DEX monitoring. After conversion, the application is managed in the Application and Device Health system.
-   **[Map a device user to a ServiceNow DEX user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/map-a-device-user-to-a-servicenow-dex-user.md)**  
Complete this procedure to map a device user to a DEX user so you can notify the user about any of the device metrics breaching a predetermined threshold.
-   **[Device location determination](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/location-determination.md)**  
Identify and determine the number of impacted devices based on the location by defining a custom logic.
-   **[Configure ACC to use a proxy for all traffic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/configure-acc-to-use-proxy.md)**  
Configure the Agent Client Collector \(ACC\) to use a proxy for all traffic by setting environment variables. Using a proxy helps you enhance security, monitor and control internet usage, improve performance through caching, protect privacy, and enforce compliance with your organization's policies.
-   **[Switch ACC from one instance to another](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/convert-agent-instance.md)**  
Switch Agent Client Collector \(ACC\) to a different instance.
-   **[Configure MID-less Agent Client Collector using a single-line command](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/configure-acc-midless.md)**  
Use a single-line command to set up a MID-less Agent Client Collector. You can also use the single-line command to migrate agents configured with a MID Server to have a MID-less configuration.
-   **[Convert MID-based ACC to MID-less](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/convert-midbased-acc.md)**  
Convert MID-based Agent Client Collector \(ACC\) to MID-less ACC by adjusting the configuration in acc.yml, decoupling from a specific MID to enhance flexibility and adaptability.
-   **[Sudo banner validation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/sudo-banner-validation.md)**  
Sudo banner validation flags missing sudo permissions on managed devices so you know when the DEX agent's capabilities are limited.

**Parent Topic:**[Digital End-User Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/dex-landing.md)