---
title: Onboard for DEX Application and Device Health
description: During the onboarding process, when there's no application listed to be monitored, you can begin by accessing a list of available applications. You can also add your own custom applications and enable them for monitoring along with any existing applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/dex-onboarding.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [dex onboarding, application monitoring onboarding, start monitoring, add custom application, onboard for dex]
breadcrumb: [Application monitoring setup, Configure, Digital End-User Experience, IT Service Management]
---

# Onboard for DEX Application and Device Health

During the onboarding process, when there's no application listed to be monitored, you can begin by accessing a list of available applications. You can also add your own custom applications and enable them for monitoring along with any existing applications.

## Before you begin

To add an application to be monitored, verify you have completed the following tasks:

-   [Create an ACC registration key](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/setup-acc.md)
-   Install ACC:
    -   [Install ACC for DEX on Windows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/install-acc-for-dex-windows.md)
    -   [Install ACC for DEX on macOS](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/install-acc-for-dex-macos.md)
-   [Enable DEX browser extension](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/enable-dex-browser-extension.md)

Role required: sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).

3.  Select **Configure Applications** on the Application management card.

    A pre-existing list of monitoring-enabled applications is provided, initially turned off. You can add your own application to the list.

4.  To add a new application, perform the following steps.

    1.  Select **+ New application**.
    2.  On the form, fill in the fields and select **Save**.

        For more information on each field, see [New web or installed application form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/admin-new-app-form.md).

5.  To monitor an application from the pre-existing list, turn on application monitoring.

    For more information on how to turn on an application, see [Enable application monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/enable-app-monitor.md).


## What to do next

You can explore the product and learn about the various pages and their offerings by [accessing Application & Device Health](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/accessing-pages.md).

**Parent Topic:**[DEX application monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/dex-application-monitoring.md)