---
title: Turn off application monitoring
description: Disable the monitoring of an application in situations where monitoring is causing performance issues or interfering with the functionality of the application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/disable-app-monitor.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [disable monitoring, stop monitoring, turn off metrics monitoring, disable application monitoring]
breadcrumb: [Application monitoring setup, Configure, Digital End-User Experience, IT Service Management]
---

# Turn off application monitoring

Disable the monitoring of an application in situations where monitoring is causing performance issues or interfering with the functionality of the application.

## Before you begin

Confirm that the DEX plugin \(sn\_dex\) is installed.

Role required: sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the DEX Administration icon \(\[Omitted image "icon-administration.png"\] Alt text:\).

3.  On the Application management card, select **Configure applications**.

    The list of monitored applications appears.

4.  Select the check box next to the application name that you want to turn off.

5.  Select **Turn off metrics monitoring** in the **Actions** drop-down list.

    The monitoring of the application is turned off.


**Parent Topic:**[DEX application monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/dex-application-monitoring.md)