---
title: Installed application — Client health page
description: The installed application Client health section presents details on the devices on which the Microsoft Configuration Manager \(MCM\) policy has run.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/installed-application-client-health-page.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Applications list, DEX Application and Device Health reference, Reference, Digital End-User Experience, IT Service Management]
---

# Installed application — Client health page

The installed application Client health section presents details on the devices on which the Microsoft Configuration Manager \(MCM\) policy has run.

## Installed application client health page — MCM

<table id="table_x5l_4lv_w2c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Operating system

</td><td>

OS that manages and controls the device hardware and enables the execution of applications, such as Windows or macOS.

</td></tr><tr><td>

Client version

</td><td>

Version of the MCM client installed on the device.

</td></tr><tr><td class="sub-head" colspan="2">

Metrics by device count

</td></tr><tr><td>

MCM client not installed

</td><td>

Number of devices where the MCM client isn’t installed.

</td></tr><tr><td>

MCM client not running

</td><td>

Number of devices where the MCM client isn’t running.

</td></tr><tr><td>

More than 24 hours since last check

</td><td>

Number of devices where the last check ran more than 24 hours ago.

</td></tr><tr><td>

Metric name

</td><td>

Name of one of the following actions that run on the device.-   Unassigned site codes
-   More than one client crashes
-   Log level is not 1
-   Provisioning mode state is true
-   Unhealthy client status
-   Pending management point updates

</td></tr><tr><td>

Device count

</td><td>

Number of devices where a specific metric ran.

</td></tr><tr><td>

MCM app versions

</td><td>

Graph of the MCM versions installed on your organization devices.

</td></tr><tr><td>

Devices where MCM action didn't run in the last 24 hours

</td><td>

Name of one of the following actions that run on the device.-   Discovery data collection cycle
-   File collection cycle
-   Hardware inventory cycle
-   Software inventory cycle

</td></tr><tr><td>

Device count

</td><td>

Number of devices where a specific metric ran.

</td></tr></tbody>
</table>**Parent Topic:**[Applications list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/application-form.md)