---
title: Monitor system performance
description: Monitor your organization's system performance effectively by tracking CPU, memory, disk, and I/O metrics. This helps prevent application bottlenecks and verifies resource availability. Disk performance monitoring identifies potential storage issues, such as slow read or write speeds, while I/O monitoring helps detect delays in data transfer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/monitor-system-performance.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [system performance, performance monitoring, cpu memory disk metrics, resource availability]
breadcrumb: [Monitor, Digital End-User Experience, IT Service Management]
---

# Monitor system performance

Monitor your organization's system performance effectively by tracking CPU, memory, disk, and I/O metrics. This helps prevent application bottlenecks and verifies resource availability. Disk performance monitoring identifies potential storage issues, such as slow read or write speeds, while I/O monitoring helps detect delays in data transfer.

## Before you begin

Confirm that the DEX plugin \(sn\_dex\) is installed.

Role required: admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  Select the Insights icon \(\[Omitted image "icon-insights.png"\] Alt text: Insights icon\) in the primary navigation pane.

3.  Select **System performance**.

    For more information on the system performance metrics, see [DEX Insights reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/insights-reports.md).