---
title: View outages from Desktop Assistant
description: View outages to identify potential task hazards and plan your work accordingly. Outages can be planned, unplanned, or related to service degradation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/open-outages.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Desktop Assistant, Digital End-User Experience, IT Service Management]
---

# View outages from Desktop Assistant

View outages to identify potential task hazards and plan your work accordingly. Outages can be planned, unplanned, or related to service degradation.

## Before you begin

Role required: sn\_dex\_desktop.user or sn\_dex\_desktop.admin

## Procedure

1.  Log in to Desktop Assistant.

    For more information, see [Open and log in to Desktop Assistant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/open-desktop-exp.md).

2.  On the Desktop Assistant home page, select **Outages**.

    You are directed to the System Status page on the Employee Center portal.

3.  In the Current Status section of the System Status page, view the list of active outages.

4.  Select an outage to view more details on the outage details page.