--- title: Run ACC as a managed group user description: Run Agent Client Collector \(ACC\) from a managed group account to meet your organization's security, manageability, and auditability requirements. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/run-acc-as-managed-group-user.html release: australia product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [run acc managed group user, acc service account, managed group, run agent client collector as user, service log on account] breadcrumb: [Install ACC on Windows, Installing DEX on your local machine, Configure, Digital End-User Experience, IT Service Management] --- # Run ACC as a managed group user Run Agent Client Collector \(ACC\) from a managed group account to meet your organization's security, manageability, and auditability requirements. ## Before you begin Create a user and add the user to the following groups: - Remote Desktop users: Required to fetch the logged-in user details. - Performance Monitor users: Required to fetch all performance-related metrics of application and device level. - ServiceNow users: Has privileges to Performance Monitor, Log on as a service, and Debug program. - Administrator users: Equivalent to a local system user, provides access to fetch information on Bit locker, energy consumption, and so on. Role required: admin ## Procedure 1. On the Windows host, navigate to **Services**. 2. Select and hold \(or right-click\) **Agent Client Collector**. 3. Select **Properties**. 4. Select the **Log on** tab. 5. Select the user that you created. 6. Select **OK**. **Parent Topic:**[Install ACC for DEX on Windows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/install-acc-for-dex-windows.md)