---
title: Terminate a process on your device
description: Terminate a process on your device to boost performance and free up valuable resources for smoother operation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/terminate-device-app.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [DEX remedial actions, Configure, Digital End-User Experience, IT Service Management]
---

# Terminate a process on your device

Terminate a process on your device to boost performance and free up valuable resources for smoother operation.

## Before you begin

Role required: sn\_dex.engineer or sn\_dex.admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the Devices icon \(\[Omitted image "icon-devices.png"\] Alt text: Devices icon\).

3.  Select the device for which you want to terminate a process.

4.  Select **Running processes**.

5.  In the contextual side panel, select the Action library icon \(\[Omitted image "icon-action-library.png"\] Alt text: Actions library icon\).

6.  In the **End process** card, select **Start**.

7.  Select the **End process** card that shows the process state as **New**.

8.  In the **Get user approval** card, select **I received approval to trigger this action**, then select **Submit**.

9.  In the **Process ID** \(PID\) field, enter the corresponding ID obtained from the PID column.

10. Select **Submit**.


## Result

The process is terminated.

## What to do next

In the contextual side panel, select the Playbook icon \(\[Omitted image "icon-playbook.png"\] Alt text: Playbook icon\) to access the current device action and to review the action execution history of the device.

**Parent Topic:**[DEX remedial actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/dex-remedial-actions.md)