---
title: View metrics of a web application
description: View metrics of a web application to get a comprehensive view of the performance of the application. Tracking these metrics over time can help you gauge the impact of changes made to the application and monitor its long-term performance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/view-web-app-metrics.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [web application metrics, web app performance, response time, page load time, view web app metrics]
breadcrumb: [Monitor, Digital End-User Experience, IT Service Management]
---

# View metrics of a web application

View metrics of a web application to get a comprehensive view of the performance of the application. Tracking these metrics over time can help you gauge the impact of changes made to the application and monitor its long-term performance.

## Before you begin

Confirm that the DEX plugin \(sn\_dex\) is installed.

Role required: sn\_dex.user

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  In the primary navigation pane, select the Applications icon \(\[Omitted image "icon-applications.png"\] Alt text: The Applications icon.\).

3.  Select a web application name.

4.  Select **Performance** under **Application metrics**.

    You can view information on the users, sessions, response time, page load time, and availability. For more information on the metrics, see [Web application — Performance page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/web-app-health-form.md).

    **Note:** If you set up a page-level monitoring for specific application pages, you can see the collected metrics in the Metrics analyzer. Select one or more pages under **Pages** and narrow down your data by location, OS, or date range.