---
title: Web application — Trends page
description: The trends page displays alert trends, average page load time, average response time, failed web request metrics, total usage, and mean time to resolve incidents. Use this data to evaluate system performance and identify areas for improvement.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/web-app-trends-form.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Applications list, DEX Application and Device Health reference, Reference, Digital End-User Experience, IT Service Management]
---

# Web application — Trends page

The trends page displays alert trends, average page load time, average response time, failed web request metrics, total usage, and mean time to resolve incidents. Use this data to evaluate system performance and identify areas for improvement.

|Cards|Description|
|-----|-----------|
|Alert trends|Patterns or changes in the frequency and severity of alerts generated by a monitoring application over the last 11 months.|
|Mean time to resolve incidents|Average time taken to resolve an incident.|
|Metrics \(For last 11 months\)|
|Average page load time|Option to view the trend of average amount of time it takes to load the page, from initiation to load completion.|
|Average response time|Option to view the trend of the average response time for the application.|
|Failed web requests|Option to view the trend of total number of requests that have failed.|
|Total usage|Option to view the total amount of time spent on the application by all users.|

**Parent Topic:**[Applications list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/application-form.md)