---
title: Web application — Overview page
description: The overview page for a Web application provides information on the active alerts, active devices, active incidents, current impacted devices, and the average-to-resolve time for the incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-end-user-experience-dex/web-application-overview-form.html
release: australia
product: Digital End-User Experience \(DEX\)
classification: digital-end-user-experience-dex
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Applications list, DEX Application and Device Health reference, Reference, Digital End-User Experience, IT Service Management]
---

# Web application — Overview page

The overview page for a Web application provides information on the active alerts, active devices, active incidents, current impacted devices, and the average-to-resolve time for the incidents.

|Field|Description|
|-----|-----------|
|Active devices|Total count of active devices for the application.|
|Active alerts|Total count of active alerts for the application.|
|Active incidents|Total count of active incidents for the application.|
|Current impacted devices|Total number of devices impacted due to the application service or performance failure with open alert created.|
|Active alerts and incidents \(last 7 days\)|Number of open alerts \(P1-P5\) and incidents \(P1-P5\) created for the application in the last 7 days.|
|Average MTTR incidents \(all time\)|Mean time to resolve \(MTTR\) incidents created due to this application.|

**Parent Topic:**[Applications list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-end-user-experience-dex/application-form.md)