---
title: Digital Experience Score​
description: Digital Experience Score​ provides comprehensive insight into the digital experience of your employees, enabling you to identify areas of improvement to enhance overall employee experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-experience-score/dexscr-digital-experience-score.html
release: australia
product: Digital Experience Score
classification: digital-experience-score
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Digital End-User Experience, IT Service Management]
---

# Digital Experience Score​

Digital Experience Score​ provides comprehensive insight into the digital experience of your employees, enabling you to identify areas of improvement to enhance overall employee experience.

\[Omitted video\] Description: Overview of DEX Score

The video provides an overview of the DEX Score application, highlighting its key features and how it enhances digital experience of employees in an organization.

## Get started

<table id="table_kjp_14p_qdc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Explore about Digital Experience Score​.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-experience-score/dexscr-exploring-dex-score.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Configure Digital Experience Score​.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-experience-score/dexscr-configuring-dex-score.md)

</td></tr><tr><td>

[Track\[Omitted image "bus-performance-forecasting-2.svg"\] Alt text:Track digital experience using Digital Experience Score​ dashboard.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-experience-score/dexscr-using-dex-score.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Reference for Digital Experience Score​.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-experience-score/dexscr-dex-score-reference.md)

</td></tr></tbody>
</table>