---
title: Digital Portfolio Management life-cycle management
description: The Digital Portfolio Management \(DPM\) Workspace enables you to work in the plan-build-run life-cycle model. You can manage solutions that you own and view solutions that may have an impact on services or products that you care about.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/digital-portfolio-management/dpm-lifecylce-management.html
release: australia
product: Digital Portfolio Management
classification: digital-portfolio-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 4
breadcrumb: [Explore, Digital Portfolio Management, IT Service Management]
---

# Digital Portfolio Management life-cycle management

The Digital Portfolio Management \(DPM\) Workspace enables you to work in the plan-build-run life-cycle model. You can manage solutions that you own and view solutions that may have an impact on services or products that you care about.

The DPM plan-build-run life cycle surfaces data from other ServiceNow® products in a central location. To view data and take basic actions in the DPM experience, you must install the plugins and roles. For more information, see [Digital Portfolio Management related applications and data sources](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-related-products.md).

Listen to an overview of the DPM team, the application, and how it works for solution owners in the plan-build-run life cycle: [TechBytes, Episode 63](https://www.youtube.com/watch?v=73J2e5FuRwc&t=153s).

The life-cycle management phases come standard with DPM but all records are fully configurable to match how you work. For information on how Admins can control the configuration in DPM, see [Configure the Digital Portfolio Management experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-configure-experience.md). For information about other configurations, see [UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/application-development/ui-builder-overview.md).

<table id="table_wrf_jmf_gsb"><thead><tr><th>

Plan

</th><th>

Build

</th><th>

Run

</th></tr></thead><tbody><tr><td>

Plan within the context of your solutions \(services, applications, or products\).

</td><td>

Track the progress of work being delivered for your solutions, including epics and stories in the current sprint.

</td><td>

Monitor critical key performance indicator \(KPI\) results and operational performance of your solutions.

</td></tr><tr><td>

-   View the roadmap and roadmap dependencies \(launches Strategic Planning\).
-   View the backlog and rearrange each planning type to prioritize and move some into the pipeline.
-   View the summary of what's been planned for the solution:
    -   Review ideas and their state, and promote new ideas.
    -   See demands within the solution's planning organization and hierarchy.
    -   View projects and improvement initiatives.

</td><td>

-   View the status of current projects.
    -   View active projects with percent complete metrics \(with a color grid and a list view\).
    -   See projects that are overdue or have missed key milestones.
    -   View projects with critical issues.
    -   Assess how teams are delivering on the volume of work.
-   View changes and improvement initiatives:
    -   View status with a color grid and a list view.
    -   See what's overdue by month.
    -   View upcoming changes.
    -   View change backlog growth in the last 30 days.
-   View DevOps information for business applications:

    -   View flow metrics from DevOps Insights to view details on epics, bugs, stories, and works in progress in the context of your business applications.
    -   View accelerate metrics from the DevOps Change workspace to manage scrum and waterfall development and to gain visibility into your software development life cycle.
**Note:** To view DevOps accelerate metrics and flow metrics in DPM, admins must enable the DevOps system property. See [Configure the Digital Portfolio Management experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-configure-experience.md) for more information.


</td><td>

-   View a performance snapshot and details of your solutions using Performance Analytics indicators.

**Note:** If you have a standard license for Performance Analytics, then you see historical data \(the last 6 months\), and you can’t edit the Performance Analytics indicators. See [KB1637474](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637474) for information about KPI results on DPM pages.

    -   Gauge performance against commitments.
    -   See the availability of the solution as a percentage.
    -   See the number of new incidents.
    -   View the number of subscribers.
    -   See the customer satisfaction score.
    -   View child offering breakdowns.
-   Receive alerts to current and ongoing impacts.
-   View business application deployments:
    -   Assess hardware and software models and technology risk using data from ServiceNow® Governance, Risk, and Compliance.
    -   Confirm risk conformance and act on risk remediation tasks.
    -   View accelerate metrics from the DevOps Change Workspace to manage scrum and waterfall development and to gain visibility into your software development life cycle.

**Note:** To view DevOps accelerate metrics in DPM, admins must enable the DevOps system property. See [Configure the Digital Portfolio Management experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-configure-experience.md) for more information.


</td></tr></tbody>
</table>**Related topics**  


[View service and service offering details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-service-details.md)

[View business application details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-business-apps-details.md)

[View service instance details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/digital-portfolio-management/dpm-app-service-details.md)