--- title: Incident Management data model description: Learn about the Incident Management application by viewing the data model diagram. This diagram shows the relationships between the tables within the application and provides an overall picture of how the Incident Management application operates. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-management/incident-mangmt-data-model.html release: australia product: Incident Management classification: incident-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Reference, Incident Management, IT Service Management] --- # Incident Management data model Learn about the Incident Management application by viewing the data model diagram. This diagram shows the relationships between the tables within the application and provides an overall picture of how the Incident Management application operates. ## Data model The following diagram shows the tables and their relationships within the Incident Management application. The flexibility of the Incident Management platform provides you with a data model that you can extend and leverage to fit your needs. \[Omitted image "incident-management-data-model.png"\] Alt text: Incident management data model **Parent Topic:**[Reference section for Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/reference-section-for-incident-management.md)