---
title: Create a record producer using a template
description: If a predefined incident template exists, it can be used with the record producer to fill in standard information for the incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-management/t\_CreateRecProducWithTempl.html
release: australia
product: Incident Management
classification: incident-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Incident templates and record producers, Configuring Incident Management, Incident Management, IT Service Management]
---

# Create a record producer using a template

If a predefined incident template exists, it can be used with the record producer to fill in standard information for the incident.

## Before you begin

Role required: catalog\_admin or admin

## Procedure

1.  Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Record Producers**.

2.  Click **New** and complete the steps in [Create a record producer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/t_DefRecProdInSCat.md).

3.  Click **Generated Record Data** and select the incident template to populate fields when the record producer is submitted.

4.  Right-click on the form header and click **Save**.


**Parent Topic:**[Incident templates and record producers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/incident-templates-record-producers.md)

**Related topics**  


[Create incident template]()

[Create a module that uses incident template]()

[Create a record producer to log incidents]()