---
title: Define assignment rules for incidents
description: Define assignment rules to identify the right group or the user which is skilled to work on an incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/incident-management/t\_DefinAnAssignRuleIncidents.html
release: australia
product: Incident Management
classification: incident-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configuring Incident Management, Incident Management, IT Service Management]
---

# Define assignment rules for incidents

Define assignment rules to identify the right group or the user which is skilled to work on an incident.

## Before you begin

Role required: assignment\_rule\_admin or admin

## Procedure

1.  Navigate to **All** > **System Policy** > **Rules** > **Assignment**.

2.  Create assignment rules by following the steps provided in [Create an assignment rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_AssignmentModuleRule.md).

3.  Click **Submit**.


**Parent Topic:**[Configuring Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/incident-management/incident-configuration.md)