--- title: Collaboration with incident tasks description: Initiate and manage the collaboration for incident task records from the ITSM Mobile Agent app. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-service-management/itsm-mobile-agent/collaboration-inc-task-itsm-mobile.html release: australia product: ITSM Mobile Agent classification: itsm-mobile-agent topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [My incidents, Managing incidents and tasks using My Work applet, ITSM Mobile Agent, IT Service Management] --- # Collaboration with incident tasks Initiate and manage the collaboration for incident task records from the ITSM Mobile Agent app.